RockShox have just posted a Consumer Alert warning about the potential hazards of purchasing suspension forks with scratched off serial numbers.

• Rockshox Fork Serial Number
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• User Manual Reverb AXS (4.28 MB)
• RockShox Setup Guide | SRAM

The number is the year of manufacture and the letter appears to be the month of manufacture. In the example, the 'F' indicates the sixth month, or June. Steve Mann reports a mid 70s SR seatpost which is marked with a date code of the form 76.9, where 76 is the year and 9 is either a fractional year or the ninth month of the year. The serial number can be found engraved on the back side of the fork's crown and on a barcode sticker attached to the fork's lower leg. 'RockShox' and the model name are written on the bicycle forks. These forks were sold as original equipment on numerous brands and models of bicycles. . The serial number is laser etched on the back of the crown. For RS1 and carbon fiber steerer tubes, there is a decal on the back side of the steerer tube.

Said forks will not be covered by any warranty. They may even be counterfeit products or even ‘Frankenstein’ forks made up of bits of several separate forks.

RockShox Authentication Notice

SRAM has seen a considerable increase in RockShox branded suspension forks sold online with the product serial number scratched off of the fork crown.

Forks with scratched off serial numbers could be potentially dangerous to use and are not covered by the SRAM Warranty. Do not ride forks that have the product serial number scratched off.

RockShox forks with scratched off serial numbers are typically purchased from an unauthorized online retailer who is shipping directly from a factory. Without an identifiable product serial number, it is impossible to distinguish a genuine RockShox fork from a counterfeit reproduction. The counterfeit fork may look like a genuine RockShox product.

Genuine RockShox forks have a unique serial number that is laser engraved on the backside of the fork crown. Each fork and corresponding serial number is cataloged as a part of SRAM’s manufacturing process. The only way to guarantee you are purchasing a genuine RockShox fork is to purchase it from an authorized dealer. Only a genuine RockShox fork has the quality, service, performance, and warranty backed by SRAM.

We value and appreciate your interest in purchasing genuine RockShox products. Please visit your local authorized RockShox dealer for assistance in choosing the right RockShox fork for you or visit us online at www.rockshox.com

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), RockShox Inc., of Colorado Springs, Colo., is voluntarily recalling about 220,000 front suspension bicycle forks worldwide. The compression rods inside these forks can break, causing the rider to lose control of the bicycle, fall, and possibly suffer serious injuries. After reading this notice, if you are still uncertain as to whether your RockShox suspension fork is affected by this recall or not, please contact us or RockShox before riding your bike again.

Only 2001 Judy TT, Judy TT Special, Jett and Metro model RockShox front suspension bicycle forks are included in this recall. They have serial numbers beginning with '01.' The serial number can be found engraved on the back side of the fork's crown and on a barcode sticker attached to the fork's lower leg. 'RockShox' and the model name are written on the bicycle forks. These forks were sold as original equipment on numerous brands and models of bicycles. These forks were also sold separately. Please see the sections below for additional information.

Rockshox Fork Serial Number

1. Comes in four colors: Red, white, black, and silver.
2. The decals include a box-shaped “RockShox” logo on the front of the fork and a large “RockShox Judy TT” running vertically on the outside of either leg.
3. The serial numbers affected begin with: 01QE0; 01QF0; 01QG0; 01QH0; 01QI0; 01QJ0; 011E0; 011F0; 011G0; 011H0; 011I0; or 011J0.
4. The serial number is engraved into the crown and duplicated on the lower leg.
5. Serial numbers on post-recall manufactured forks that incorporate a new sturdier compression rod design and are not affected by this recall will begin with the letter 'A' or 'B'.
6. Finally, if the shaft bolts on the product are gold or “yellowish” in color, the product has been retrofitted and is safe to ride. If the shaft bolts are black or silver, the product must be retrofitted.

1. Only found on bicycles made by Specialized Bicycle Company.
2. Comes in three colors: Red, white, and black.
3. The decals include a box-shaped “RockShox USA” logo on the front of the fork and a large flame decal with the name 'Judy' running vertically on the outside of either leg.
4. The serial numbers affected begin with: 010E0;010F0; 010G0; 010H0; 010I0; 010J0; 01QE0; 01QF0; 01QG0; 01QH0; 01QI0; 01QJ0.
5. The serial number is engraved into the crown and duplicated on the lower leg.
6. Serial numbers on post-recall manufactured forks that incorporate a new sturdier compression rod design and are not affected by this recall will begin with the letter 'A' or 'B'.
7. Finally, if the shaft bolts on the product are gold or “yellowish” in color, the product has been retrofitted and is safe to ride. If the shaft bolts are black or silver, the product must be retrofitted.

1. Comes in three colors: Silver, white, and black.
2. The decals include a box-shaped “RockShox” logo on the front of the fork and a large “RockShox Jett” logo running vertically on the outside of either leg.
3. The serial numbers affected begin with: 01PE0; 01PF0; 01PG0; 01PH0; 01PI0; or 01PJ0.
4. The serial number is engraved into the crown and duplicated on the lower leg.
5. Serial numbers on post-recall manufactured forks that incorporate a new sturdier compression rod design and are not affected by this recall will begin with the letter 'A' or 'B'.
6. Finally, if the shaft bolts on the product are gold or “yellowish” in color, the product has been retrofitted and is safe to ride. If the shaft bolts are black or silver, the product must be retrofitted.

1. Comes in two colors: Black and silver.
2. The decals include a box-shaped “RockShox” logo on the front of the fork and a “Metro XC” logo running vertically on the outside of either leg.
3. The serial numbers affected begin with: 01MF0; 01MG0; 01MH0; or 01MI0.
4. The serial number is engraved into the crown and duplicated on the lower leg.
5. Serial numbers on post-recall manufactured forks that incorporate a new sturdier compression rod design and are not affected by this recall will begin with the letter 'A' or 'B'.
6. Finally, if there is an orange circular decal with a black checkmark on the inside of the leg, the product has been retrofitted and is safe to ride. If there is no decal, the product must be retrofitted.

1. Comes in three colors: White, black, and silver.
2. The decals include a box-shaped “RockShox” logo on the front of the fork and a “Metro SL” logo running vertically on the outside of either leg.
3. The serial numbers affected begin with 01NF0 or 01NI0.
4. The serial number is engraved into the crown and duplicated on the lower leg.
5. Serial numbers on post-recall manufactured forks that incorporate a new sturdier compression rod design and are not affected by this recall will begin with the letter 'A' or 'B'.
6. Finally, if there is an orange circular decal with a black checkmark on the inside of the leg, the product has been retrofitted and is safe to ride. If there is no decal, the product must be retrofitted.

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Are all RockShox forks affected?
No, only the 2001 model year of Judy TT, Judy TT Special, Jett, Metro XC and Metro SL forks are affected.
What should I do if I have one of these forks on my bike?
Stop riding it immediately and return the bike to us or your nearest RockShox dealer. Your safety is our largest concern, and your cooperation will ensure that you are not injured while using the product. There is no charge for the retrofit kit.
If I haven't noticed any problems with my fork, do I still have to bring it in?
Yes. The problem cannot be seen externally. Please bring your bicycle to us or your nearest dealer to have it inspected and retrofitted.
What exactly is the problem?
There is a plastic rod inside each fork leg that helps guide the upper part of the fork as it is compressed. Under some circumstances, these rods can fracture. If both rods were to fracture at the same time, the fork can separate, causing the rider to lose control. (See photo below)

User Manual Reverb AXS (4.28 MB)

After the recall has been implemented and when production of the 2001 products resumes, how can I tell a reworked or new fork from one that still needs repair?
New Forks:
The serial number of all Jett, Judy TT, Judy TT Special, Metro XC, and Metro SL forks that are produced after this recall will begin with the letter 'A' or 'B' (for example - A01PE012345). Any serial number that begins with 'A' or 'B' will incorporate a new, sturdier compression rod design that has been approved by the CPSC and resolves the recall safety issue.
Reworked Jett or Judy Forks:
Any Jett, Judy TT, or Judy TT Special fork that has been reworked as a result of this recall will have gold colored bolts that can be found at the bottom of the fork leg. As a result of the rework, these forks will incorporate a new sturdier compression rod design that has been approved by the CPSC and resolves the recall safety issue.
Reworked Metro SL or XC Forks:
Any Metro SL or Metro XC fork that has been reworked as a result of this recall will have a special decal attached to the inside of the lower leg of the fork. This decal will be an orange circle with a black checkmark inside of it. As a result of the rework, these forks will incorporate a new sturdier compression rod design that has been approved by the CPSC and resolves the recall safety issue.

RockShox Setup Guide | SRAM

Phone: (866) 888-6192 between 8:00am and 5:00pm Mountain Time, Monday-Friday
RockShox Inc.
Customer Service Dept.
1610 Garden of the Gods
Colorado Springs, CO 80907